Frequently Asked Questions

Business Hours:   MONDAY -SATURDAY

                                      10 AM- 5 PM

  • Where do you deliver?

    • Our delivery region spans from Northern Virginia and Washington, DC, into Baltimore, Maryland. To see if we deliver to your address, enter it in when you complete an order. 

  • What is the delivery minimum?

    • $20

  • What is standard delivery for ice cream cakes?

    • Standard delivery is the next business day. 

  • Same-Day Delivery:  When can I expect delivery?

    • Ice cream quarts and pints can be ordered at anytime. An ice cream cake must be ordered at least 6 hours prior to delivery time. Thus, for same-day delivery place the order before 11:00 am.

  • How do I pay once I complete my order?

    • Upon receiving confirmation of your order, we will reach out to you via either email or phone. You can pay with either credit card or CashApp.

  • What flavors are available for same-day delivery?

    • All flavors in stock! (We'll do our best to update frequently) 

  • Do you have gluten-free sheet cake?

    • We do not offer gluten free sheet cake; however, all ice cream  (depending on the flavor) are gluten-free!

  • Can I choose an ice cream flavor for my cake that is not on the list?

    • Absolutely! As long as the ingredients are available. There will be an additional charge based on the ingredients required.

  • How will I know when my delivery is on the way?

    • You will receive either a call, text, or email. When your order is processed you will have the opportunity to provide your contact information.

CO-VID 19     

HEALTH IS OUR PRIORITY

We drop off deliveries at the door

to minimize person-to-person contact. Please expect communication from the driver about when the package will be dropped off.

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email: catering@paradiseicecream.com

Tele: (703) 913-9445

WE'RE OPEN!

Monday & Tuesday - CLOSED

Wed & Thurs: 1 pm-9 pm

Friday - Sunday 1 pm-10 pm

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7702 Backlick Rd

Springfield, VA

Paradise Ice Cream Inc.